Acceptable Use Policy

1. Purpose of This Policy

PositiveNRG is designed to provide a safe, supportive space for emotional well-being and companionship. This policy ensures that all users can benefit from our service in a respectful and constructive environment.

Our AI companions are here to listen, support, and encourage you. By following these guidelines, you help create a positive experience for yourself and help us maintain the quality of our service.

2. Appropriate Use

We encourage you to use PositiveNRG for:

• Sharing your thoughts, feelings, and experiences
• Seeking emotional support and encouragement
• Discussing daily challenges and goals
• Practicing mindfulness and stress relief
• Building positive habits and motivation
• Having friendly, supportive conversations
• Processing emotions and experiences

3. Prohibited Content and Behavior

The following content and behaviors are not allowed on our platform:

Harmful Content

• Content that promotes self-harm, suicide, or violence
• Threats of violence or harm to others
• Content that encourages dangerous behaviors
• Graphic descriptions of violence or harm

Inappropriate Content

• Sexually explicit or inappropriate content
• Hate speech, discrimination, or harassment
• Content that targets or bullies others
• Spam, scams, or fraudulent content

Illegal Activities

• Sharing illegal content or activities
• Attempting to hack or compromise our systems
• Sharing personal information of others without consent
• Any activity that violates applicable laws

4. Safety Guidelines

To maintain a safe environment, please:

• Be respectful and kind in your interactions
• Use appropriate language and tone
• Respect the boundaries of our AI companions
• Report any concerning behavior or content
• Seek professional help for serious mental health concerns
• Use the service for its intended purpose of emotional support

5. Crisis Situations

Important: If you are experiencing a mental health crisis or having thoughts of self-harm, please contact emergency services immediately:

PositiveNRG is not a replacement for emergency mental health care. Our AI companions are designed for ongoing support and companionship, not crisis intervention.

6. Professional Boundaries

Our AI companions are designed to be supportive friends, not medical professionals. They cannot:

• Provide medical or psychiatric diagnosis
• Replace professional therapy or counseling
• Provide crisis intervention or emergency care
• Make medical or treatment recommendations
• Prescribe medications or treatments

If you need professional mental health support, we encourage you to seek help from qualified mental health professionals.

7. Privacy and Confidentiality

While our AI companions provide a safe space for sharing, please remember:

• Don't share personal information of others without their consent
• Be mindful of what you share in conversations
• Our AI companions remember conversations for context, but this data is encrypted and private
• We may need to review conversations for safety purposes only
• Your conversations are not shared with other users

8. Consequences of Violations

Violations of this Acceptable Use Policy may result in:

• Warning notifications about inappropriate behavior
• Temporary restrictions on certain features
• Suspension of your account
• Permanent termination of your account
• Reporting to appropriate authorities for serious violations

We reserve the right to take appropriate action to protect the safety and well-being of our users and maintain the integrity of our service.

9. Reporting Violations

If you encounter content or behavior that violates this policy, please report it immediately:

• Use the report function in our app
• Email us at safety@positivenrg.com
• Contact our support team through the help center

We take all reports seriously and will investigate promptly. Your report helps us maintain a safe environment for everyone.

10. Updates to This Policy

We may update this Acceptable Use Policy from time to time to reflect changes in our service or legal requirements. We will notify users of any material changes and post the updated policy on our website.

11. Contact Information

If you have questions about this Acceptable Use Policy, please contact us: