Get in Touch
We're here to help! Whether you have questions about PositiveNRG, need technical support, or want to share feedback, we'd love to hear from you.
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Contact Information
Email Support
support@positivenrg.com
We typically respond within 24 hours
Response Time
24-48 hours for general inquiries
Urgent safety concerns: Within 4 hours
Help Center
Check our FAQ for quick answers
Most common questions answered instantly
Quick Help
Before reaching out, you might find the answer to your question in our Help Center.
Visit Help CenterFrequently Asked Questions
Here are some of the most common questions we receive. For more detailed answers, visit our Help Center.
How do I get started with PositiveNRG?
Simply sign up for a free account, choose a companion that feels right for you, and start chatting! Your first conversation is completely free.
Is my conversation data private?
Yes! All your conversations are encrypted and private. We never share your data with third parties, and you have complete control over your information.
Can I switch between different companions?
Absolutely! You can chat with any of our companions at any time. Each companion will remember your conversations with them individually.
What if I need professional mental health support?
Our AI companions are designed to provide emotional support and companionship, not professional mental health care. We always encourage seeking professional help when needed and can provide resources to help you find appropriate care.