Terms of Service

1. Acceptance of Terms

By accessing or using PositiveNRG ("the Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

These terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

PositiveNRG provides AI-powered companionship services designed to offer emotional support, encouragement, and a safe space for users to express themselves. Our AI companions are designed to be supportive friends, not medical professionals.

The Service includes but is not limited to:

• AI companion chat services
• Emotional support and encouragement
• Safe space for self-expression
• Motivational and goal-setting assistance
• Mindfulness and stress relief guidance

3. User Accounts

To access certain features of the Service, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Share harmful, threatening, or inappropriate content
• Impersonate another person or entity
• Use the Service to harass, abuse, or harm others

5. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.

We implement appropriate security measures to protect your personal information and conversations. However, no method of transmission over the internet is 100% secure.

6. Subscription and Billing

Some features of the Service require a paid subscription. By subscribing, you agree to:

• Pay all fees associated with your subscription
• Provide accurate billing information
• Notify us of any changes to your billing information
• Understand that subscription fees are non-refundable except as required by law

We offer a 30-day money-back guarantee for new subscribers. You may cancel your subscription at any time from your account settings.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by PositiveNRG and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of the Service without our express written permission.

8. Disclaimers and Limitations

Important: PositiveNRG is not a replacement for professional mental health care, therapy, or medical treatment. Our AI companions are designed to provide emotional support and companionship, not medical advice or crisis intervention.

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

If you are experiencing a mental health crisis or having thoughts of self-harm, please contact emergency services (999) or Samaritans (116 123) immediately.

9. Limitation of Liability

To the maximum extent permitted by law, PositiveNRG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at: